# Barracuda lifts close rates 10 to 15% with AI call notes and coaching

Barracuda, a security, networking and storage company, used Zoom Revenue Accelerator. Close rates up roughly 10 to 15%. Lead-to-opportunity conversion up 5% in just 90 days. All reps are over 100% of target, some at 120 to 140%. 76% less time spent on documentation.

Category: Call coaching and QA
Industry: B2B SaaS
Difficulty: moderate
Updated: Oct 30, 2026
URL: https://revstackai.co/use-cases/barracuda-lifts-close-rates-with-ai-call-notes-and-coaching

## Problem

Reps spent hours writing up calls and managers had to listen in live to coach.

## How to do this

1. Zoom Revenue Accelerator (Essentials $66, Premium $99.99 and Elite $149 per user per month, billed annually)
2. Zoom meetings or phone calls
3. Salesforce, where the notes should land

## Verdict

Notes land in Salesforce, and managers coach from the recording instead of sitting in on every call.

## Tools

- [Zoom Revenue Accelerator](https://www.zoom.com/en/products/zoom-revenue-accelerator/): Records the Zoom call, writes the notes, and lets a manager coach later


## Result

Close rates up roughly 10 to 15%. Lead-to-opportunity conversion up 5% in just 90 days. All reps are over 100% of target, some at 120 to 140%. 76% less time spent on documentation. "Zoom Revenue Accelerator has completely transformed the way we work. From automation to coaching insights, it's been a game-changer. We've saved time, exceeded quotas, and created a collaborative learning culture."

Vendor source. Reported by [Eugene Good, Lead Development Director, Barracuda (Zoom)](https://www.zoom.com/en/customer-stories/barracuda/).

## Before you start

- Zoom Revenue Accelerator (Essentials $66, Premium $99.99 and Elite $149 per user per month, billed annually)
- Zoom meetings or phone calls
- Salesforce, where the notes should land