# A 23-studio fitness brand turns 217 missed calls into bookings with an AI front desk

Shred415 lets Mindbody Messenger[ai] message back when the studio misses a call and book the class.

Category: Speed to lead
Industry: Fitness
Difficulty: easy
Updated: Oct 21, 2026
URL: https://revstackai.co/use-cases/fitness-brand-turns-217-missed-calls-into-bookings

## Problem

At busy studios, nobody was free to answer during class check-in, and iMessage was not enough after hours.

## How to do this

1. Mindbody, starting at $79 per month per location
2. AI Concierge on Ultimate, or as an add-on on Accelerate
3. Your class schedule in Mindbody

## Verdict

Missed calls become class bookings instead of silence.

## Tools

- [Mindbody (Messenger[ai])](https://www.mindbodyonline.com/business): Messages missed callers and books the class


## Result

From Jan 2022 to Nov 2022, Messenger[ai] recorded 792 total bookings, 465 new client bookings, 217 bookings from missed calls, 40 bookings of new clients from missed calls, 444 purchases, and $2.4k in package and membership revenue. 'The ability to respond quickly and message back and forth in a more personable manner, makes it easier for us to have a better experience and encourage Shredders to visit our studio.'

Vendor source. Reported by [Jen Wilkins, Shred415 Regional Manager (Mindbody case study)](https://www.mindbodyonline.com/sites/default/files/public/education/learning-assets/SA-CaseStudy-Shred415.pdf).

## Before you start

- Mindbody, starting at $79 per month per location
- AI Concierge on Ultimate, or as an add-on on Accelerate
- Your class schedule in Mindbody