# Med spa books 40 to 50% of missed calls with an AI receptionist

Pure MedSpa in Woodinville WA uses Zenoti's AI Receptionist. It turns 40 to 50% of calls they used to miss into booked appointments.

Category: Speed to lead
Industry: Med spa
Difficulty: moderate
Updated: Oct 28, 2026
URL: https://revstackai.co/use-cases/med-spa-books-40-to-50-percent-of-missed-calls-with-ai-receptionist

## Problem

Calls come in during treatments, lunch, and after hours, and those callers do not get booked.

## How to do this

1. Zenoti AI Receptionist (comes with the full Zenoti software, no public price, talk to sales)
2. Your front desk phone line
3. A calendar the AI can book into

## Verdict

Missed calls become booked appointments, including during treatments and after hours.

## Tools

- [Zenoti AI Receptionist](https://www.zenoti.com/): Answers the call and books or moves the appointment


## Result

The AI Receptionist turns 40 to 50% of calls they used to miss into booked appointments.

Vendor source. Reported by [Cruz Noori, Co-Founder and General Manager, Pure MedSpa (Zenoti)](https://www.zenoti.com/blog/pure-medspa-uses-ai-to-scale-personalized-patient-care).

## Before you start

- Zenoti AI Receptionist (comes with the full Zenoti software, no public price, talk to sales)
- Your front desk phone line
- A calendar the AI can book into