# A moss removal company goes from 15 to 20% to 60 to 70% of callers leaving their details

NW Moss Removal lets Housecall Pro CSR AI answer the phone. Before, 15% to 20% of callers left a voicemail. Now 60% to 70% leave a name, address, and the service they need.

Category: Speed to lead
Industry: Home services
Difficulty: easy
Updated: Oct 21, 2026
URL: https://revstackai.co/use-cases/moss-removal-callers-leave-details-with-ai

## Problem

Before CSR AI, only 15% to 20% of callers left a voicemail.

## How to do this

1. Housecall Pro (Basic is $59 per month, billed annually)
2. CSR AI (no public price, talk to sales)
3. Your services, hours, and service area

## Verdict

More callers leave a name and a job instead of a short voicemail.

## Tools

- [Housecall Pro (CSR AI)](https://www.housecallpro.com/features/ai-team/csr-ai/): Answers the phone and books the job


## Result

Only 15% to 20% of callers left a voicemail before an AI answering service. With CSR AI, 60% to 70% of callers interact and leave their name, address, and the service they need.

Vendor source. Reported by [Chris O., owner, NW Moss Removal (Housecall Pro)](https://www.housecallpro.com/resources/ai-booking-dispatch-home-services/).

## Before you start

- Housecall Pro (Basic is $59 per month, billed annually)
- CSR AI (no public price, talk to sales)
- Your services, hours, and service area