Added Oct 8, 2026
Jason Lemkin
Founder, SaaStr
The workflow
20+ AI agents with 1.25 humans: Qualified inbound, Artisan outbound, Agentforce reactivation; daily human tuning.
Tools in the setup
- Qualified (Piper AI SDR)
AI SDR that engages website visitors, qualifies and books meetings 24/7.
- Artisan (Ava)
Autonomous outbound AI SDR across email/LinkedIn.
- Salesforce Agentforce
Salesforce-native AI agents, incl. SDR agent for nurturing/reactivating leads.
What they said
'Our 1.25 Humans + 20 AI Agents Closed 140% of What Our All-Human Sales Team Did Last Year. But I'm Not Sure That's the Real Story.'
Source: SaaStr