Last verified Oct 22, 2026

Conversica

The Pittsburgh Pirates made Conversica's AI agent their main outbound channel for ticket sales. AI-influenced revenue grew 325% by 2024.

Read the use case

An AI agent that emails and texts leads in a two-way conversation, warms them up, wins back quiet customers, and hands the hot ones to a rep.

Verdict

A fit when you have more leads and lapsed buyers than reps can work.

Pricing: No public price, talk to sales
Team size: mid-size teams and large teams
Industries: Events, B2B SaaS

Visit Conversica See pricing

Capability

What the AI does

Emails and texts in a two-way conversation
Warms new leads and wins back quiet ones
Hands hot leads to a rep

Fit

Good fit if

You have leads and lapsed customers nobody is working
You want reps on closing, not on the first outreach

Skip

Skip it if

You need a public price before you buy
You want the AI to close the sale itself

Price

Price

No public price, talk to sales.

Proof

Proof

Andy Giambroni, Director, CRM and Consumer Strategy, Pittsburgh PiratesVendor sourceConversica's AI agent, Chelsie Rizzo, became the Pittsburgh Pirates' primary outbound channel for ticket sales outreach, warming new leads, running win-back, and reactivating lapsed fans, so reps focus on closing. Influenced revenue grew 325% by 2024. 22% increase in conversion rates. 50% faster speed to close. ROI 13X in year two and 25X in year three. 'We doubled our investment with Conversica, and it continues to pay for itself many times over.'Read the story

In use

How reps use it

A baseball team lets an AI agent work every ticket lead and grows AI-influenced revenue 325%
Problem: The team had more ticket leads and lapsed fans than reps could work, so outreach that could have sold tickets never went out. Fix: Point Conversica's AI agent at new ticket leads, win-back, and lapsed fans.