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A baseball team lets an AI agent work every ticket lead and grows AI-influenced revenue 325%

The Pittsburgh Pirates let Conversica's AI agent, Chelsie Rizzo, email and text ticket leads, warm new fans, win back quiet ones, and hand the hot ones to a rep.

Moderate

Events

How to do this

What you need

Steps

Do this first. Point Conversica's AI agent at new ticket leads, win-back, and lapsed fans.

  1. 1

    Let the agent email and text in a two-way conversation.

  2. 2

    Hand the hot fans to a rep to close.

  3. 3

    Keep reps on closing, not on working the whole list.

  4. 4

    Each year, compare influenced revenue and conversion with the year before.

This uses AI to text people. Only turn it on where you already have permission to contact them.

Tools that do this

Markdown version

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