Last verified Oct 19, 2026
RingCentral AI Conversation Expert (formerly RingSense)
AI Conversation Expert (ACE) is the current name; formerly RingSense.
Verdict
RingCentral add-on that scores sales calls and updates your CRM.
- Pricing
- Paid
- Team
- Mid-market, Enterprise
- Industries
- B2B, Contact centers, Financial services
Capability
What the AI does
- Summaries and highlights
- Call and deal scoring
- CRM updates
Fit
Good fit if
- You already use RingCentral
- You want call scoring
Skip
Skip it if
- You are not on RingCentral
- You want a free tool
Price
Price
Starts at $60 per user per month.
Works with
Works with
Salesforce
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