Brothers Plumbing, Heating & Electric lets ServiceTitan's AI Virtual Agent answer calls and texts and book the job. Since November it has recovered $1.33 million in work the shop would have lost. Brothers spent months on this before launch.
Do this first. Get job types, zones, technician skills, and capacity rules in place.
Turn on the AI Virtual Agent for calls and texts.
Let it book the job from that capacity, not the next open slot.
Read the bookings and the calls the agent handled.
Each month, count the jobs and the revenue that would have been missed.
This uses AI to call and text people. Only turn it on where you already have permission to contact them.