PayPal lets an AI SDR chase 8,000 lapsed merchants a month and meetings convert about 50% better

PayPal turns on an Agentforce AI SDR for merchants who stop processing. The agent runs a 10-nudge cadence, books the meeting, and hands a human rep the full context. Salesforce's Adam Alfano says do not wait for perfect CRM data. Start.

Moderate

How to do this

What you need

Salesforce Agentforce
Lapsed merchants in the CRM that no one is working
A rep to take the meeting the agent books

Steps

Do this first. Pull the merchants who stopped processing and no one was working.

1
Turn on an Agentforce AI SDR with a 10-nudge cadence, including weekends.
2
Let the agent book the meeting.
3
Hand the meeting to a human rep with the full context.
4
Do not wait for perfect CRM data.

Tools that do this

Salesforce AgentforceAI SDR that works lapsed leads and books the meeting

Markdown version

PayPal lets an AI SDR chase 8,000 lapsed merchants a month and meetings convert about 50% better

How to do this

What you need

Steps

Tools that do this

More in Busywork the software handles

An AI agent team that texts leads, ships books, and keeps the CRM clean